SHIPPING & RETURNS
Free delivery in all London areas within M25 on all orders over £50 within 24-48 hours.
Minimum order of £50. If order is less than £50 (excluding VAT) delivery charge of £10 will apply.
If you are our customer who need packing service you can place an order and pay on the moving day. If you are not sure how many boxes you will need you can over estimate number of boxes as we will only charge you for packing materials you need.
We don't offer deliveries on the weekends and bank holidays.
For all deliveries in the Congestion Charge Zone (London) - Congestion Charge £11.50 will apply.
Open and fully check the contents of your delivery before signing to confirm receipt, no returns, no complaint will be accepted after the signing of the invoice.
If there is no one authorized to take delivery on date specified in order, we will charge additional £15 for next shipment.
We can accept instructions to leave an order, if you can not be present during delivery. We can leave your delivery somewhere on the property or with a neighbor, with this request the customer accepts full responsibility. We will not accept liability for loss or damage to the goods once instructed to leave a delivery during your non-attendance.
We don't sell directly from the store, which means you can't collect your order in person.
For larger orders please contact us directly.
If You Have any Questions or need Advice about your Move, Please Contact our OfficeOffice opening hours:
020 7060 0858